Last updated: 16 September 2026
Bray Videos Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit the Inbound on YouTube website, apply for or participate in the Inbound on YouTube programme, communicate with us, or otherwise interact with our services.
1. Who We Are
Inbound on YouTube is operated by:
Bray Videos Limited
Suite G04
1 Quality Court
Chancery Lane
London
England
WC2A 1HR
For the purposes of UK data protection law, Bray Videos Limited is the controller of the personal information described in this Privacy Policy.
For privacy or data protection enquiries, please contact:
2. Information We May Collect
Depending on how you interact with us, we may collect and process the following types of personal information.
Information You Give Us
This may include:
Your name.
Email address.
Company or business name.
Website address.
Information about your business, products or services.
Approximate business turnover.
Approximate customer value.
Information about your current use of YouTube.
Information about your business objectives and sales or marketing challenges.
Your answers to questions contained in our application forms.
Information you provide when booking a call or appointment.
Information you provide during calls, coaching sessions or communications with us.
Feedback, reviews, references or case-study information you choose or agree to provide.
Marketing preferences.
Other information you voluntarily provide to us.
Information About Your Use of Our Website
When you visit our website, we and our technology providers may collect information such as:
IP address.
Device and browser information.
Pages visited.
Approximate location derived from technical information.
Referral source.
Date and time of visits.
Website interactions.
Advertising campaign and attribution information.
Cookie identifiers and similar technical information.
Some of this information is collected using cookies, pixels and similar technologies.
Please see our Cookie Policy for further information.
Programme and Community Information
If you join Inbound on YouTube, we may also process information relating to your participation in the programme, including:
Programme progress.
Questions and support requests.
Content or materials you submit for review.
Participation in community discussions.
Attendance at scheduled sessions.
Feedback about the programme.
Communications between you and Bray Videos Limited relating to the programme.
Please remember that information you voluntarily post in a community area may be visible to other community members.
Payment Information
Payments may be processed using third-party payment or financial service providers.
We do not normally receive or store your complete payment-card details. Payment providers may provide us with transaction information such as your name, contact information, amount paid, payment status, date and transaction reference.
3. How We Use Your Information
We may use your personal information to:
Process and assess applications to Inbound on YouTube.
Decide whether the programme appears suitable for an applicant's business.
Contact applicants about their application.
Arrange calls, meetings and appointments.
Provide the Inbound on YouTube programme.
Provide access to training, resources, coaching and community services.
Respond to questions and provide customer support.
Administer payments and maintain financial and accounting records.
Manage our relationship with customers and participants.
Improve Inbound on YouTube and our other services.
Request and manage feedback, references and case studies.
Operate, secure and improve our website.
Understand how people use our website.
Measure the effectiveness of our advertising and marketing.
Send marketing emails where we have an appropriate lawful basis to do so.
Maintain records of marketing preferences and unsubscribe requests.
Prevent misuse, fraud or security problems.
Meet our legal, regulatory, tax and accounting obligations.
Establish, exercise or defend legal claims where necessary.
4. Our Lawful Bases for Processing
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following bases.
Contract
We may process your information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.
For example, this may include:
Processing your application.
Communicating with you about joining the programme.
Providing programme access and services after enrolment.
Providing customer support.
Administering your participation in Inbound on YouTube.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
Our legitimate interests may include:
Operating and improving our business.
Understanding how our services are used.
Improving Inbound on YouTube.
Responding to business enquiries.
Maintaining appropriate business records.
Protecting our website, business and users.
Preventing fraud and misuse.
Measuring business performance.
Establishing, exercising or defending legal claims.
Where required, we consider the impact of this processing on your privacy before relying on legitimate interests.
Consent
Where required, we may rely on your consent.
For example, this may apply where:
You actively choose to receive marketing emails.
You consent to optional cookies or advertising/analytics technologies.
You separately agree to particular uses of a reference, testimonial or case study.
Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that was lawful before you withdrew consent.
Legal Obligation
We may process personal information where necessary to comply with legal obligations, including tax, accounting, regulatory and other legal requirements.
5. Applications to Inbound on YouTube
When you submit an application, we use the information you provide to assess whether Inbound on YouTube appears appropriate for you and your business.
Submitting an application does not guarantee acceptance into the programme and does not commit you to purchasing it.
Applications are reviewed for suitability and fit.
We may contact you using the details you provide in order to discuss your application or arrange the next step.
We do not intend to make acceptance decisions solely by automated means that produce legal or similarly significant effects. Human judgement forms part of the application process.
6. Marketing Communications
If you choose to receive marketing emails from us, we may send you information about Inbound on YouTube, YouTube marketing, video, lead generation and related Bray Videos Limited products, services or content.
Where we rely on consent, joining our marketing list is optional and is not a condition of submitting an application or purchasing the programme.
You can unsubscribe at any time by:
Using the unsubscribe link contained in our marketing emails; or
Contacting [email protected].
We may retain limited information about people who have unsubscribed so that we can respect their preference and avoid sending unwanted marketing.
Where permitted by law, there may be circumstances in which we can send relevant marketing without relying on consent. Where applicable, we will comply with the relevant requirements and provide an appropriate means to opt out.
7. Cookies, Analytics and Advertising Technologies
We use, or may use, cookies and similar technologies to operate our website, understand how it is used and measure our marketing.
These technologies may include services such as:
Google Analytics.
Meta Pixel.
OpenAI advertising and conversion measurement technologies.
Other website, analytics or advertising technologies we may introduce from time to time.
Where required, optional analytics and advertising technologies will only be used after you have made the relevant cookie or privacy choice.
You can find more information, including information about managing your preferences, in our Cookie Policy.
8. Who We Share Information With
We may share personal information with trusted suppliers and service providers where this is necessary to operate our business and provide our services.
These may include providers of:
Website hosting and website technology.
Customer relationship management systems.
Programme and community platforms.
Appointment scheduling.
Email and communications.
Analytics.
Advertising and conversion measurement.
Payment and financial services.
Cloud storage and business software.
Professional services such as accountants, legal advisers or other consultants.
Services currently used or expected to be used in connection with Inbound on YouTube include:
Skool — programme and community delivery.
GoHighLevel — customer relationship management, forms, communications and marketing technology.
Calendly — appointment scheduling.
Google — analytics and related services.
Meta — advertising measurement and related technologies.
Revolut Business — business payment and financial services.
OpenAI — advertising and conversion measurement where implemented.
These organisations may act as processors, independent controllers or in another capacity depending on the particular service and processing involved.
We may also disclose personal information where required by law, regulation, court order or another lawful authority, or where reasonably necessary to protect our rights or the rights and safety of others.
We do not sell your personal information.
9. International Transfers
Some of the technology and service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps where required to ensure that the transfer is made using a lawful transfer mechanism and that appropriate safeguards are in place.
Depending on the destination and provider, this may include recognised adequacy arrangements or appropriate contractual safeguards.
You may contact us if you would like further information about safeguards relevant to your personal information.
10. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, tax and reporting requirements.
Retention periods vary depending on the type of information and our relationship with you.
For example:
Application information may be retained for a reasonable period so we can manage applications, follow up where appropriate, maintain business records and understand previous enquiries.
Customer and programme records may be retained during the relationship and afterwards where required for legal, contractual, accounting or legitimate business purposes.
Financial and transaction records may be retained for the period required by applicable tax and accounting law.
Marketing information may be retained while you remain subscribed. We may retain minimal suppression information after you unsubscribe so that we can continue to respect your preference.
Cookie and analytics information is retained according to the settings and retention periods applying to the relevant technology.
When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.
11. How We Protect Your Information
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping passwords and account credentials relating to services you use secure.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
Ask for access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how we use your information in certain circumstances.
Object to certain uses of your personal information.
Receive certain personal information in a portable format where applicable.
Withdraw consent where processing is based on consent.
Object to direct marketing at any time.
These rights are not absolute and may be subject to legal conditions or exemptions.
To exercise your rights, contact:
We may need to verify your identity before responding to a request.
13. Complaints
If you have concerns about how we use your personal information, please contact us first at:
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
Information about making a complaint is available on the ICO's website.
14. Third-Party Websites and Services
Our website or programme may contain links to websites, platforms or services operated by third parties.
Those organisations operate under their own privacy practices and policies. We encourage you to review their privacy information before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.
The latest version will be published on our website with the updated date shown at the top.
Where appropriate, we may also notify users of significant changes.
16. Contact Us
For questions about this Privacy Policy or how Bray Videos Limited uses your personal information, please contact:
Bray Videos Limited
Suite G04
1 Quality Court
Chancery Lane
London
England
WC2A 1HR
Email: [email protected]